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PRIVACY POLICY

Last updated: September 7, 2025

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Thank you for visiting the website of SOUDURE STEVE LESSARD – MÉTAL PRESTIGE and for reviewing its privacy policy (hereinafter the “Policy”).

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By browsing our website or using our systems or services, you acknowledge that you have read and understood this Policy and consent to the processing of your data and personal information in accordance with it, where applicable.

This Privacy Policy is composed of the following elements:

  • Objectives of the privacy policy

  • Effective date

  • Methods of obtaining consent

  • Objectives of data collection

  • Purposes of data processing

  • Personal information collected

  • Processing methods used

  • Access and control of personal information

  • Sharing of personal information with third parties and reasons for such sharing

  • Use of cookies and similar technologies

  • Retention of personal information

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1. Objectives of the Privacy Policy

Respect for privacy and the protection of personal information are essential to us. Through this Policy, we aim to protect personal information in accordance with applicable laws.

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To ensure this protection, SOUDURE STEVE LESSARD – MÉTAL PRESTIGE undertakes to collect, process, and share information that can identify an individual only when that individual has consented, unless permitted or required by law, in which case consent will not be required.

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The purpose of this Policy is to inform users of the reasons and the manner in which SOUDURE STEVE LESSARD – MÉTAL PRESTIGE, or any person acting on its behalf, collects and uses their personal information. It is written in clear language to ensure informed consent from users.

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For the purposes of this Policy, “personal information” means any information about an identifiable individual or that allows an individual to be identified. Where possible, we will anonymize, pseudonymize, and/or aggregate such information so that it no longer identifies an individual.

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2. Effective Date

This Policy applies as of September 7, 2025.

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3. Methods of Obtaining Consent

We are committed to obtaining consent before collecting an individual’s personal information. Consent may be explicit or implicit and may be provided directly by the individual or by their authorized representative.

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We favor obtaining explicit consent, whether verbally, electronically, or in writing. However, implicit consent may reasonably be inferred from an individual’s action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain an answer to a question is considered implicit consent to the collection of personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a person in a similar situation.

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If we wish to use personal information for a new purpose, we will describe the intended use and request consent again.

In some cases, particularly in the context of a request from a government authority, it is not always possible to obtain an individual’s consent to collect, use, or disclose their personal information. We undertake never to disclose such information other than in accordance with this Policy, unless required or permitted by law.

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4. Objectives of Data Collection

The information collected is gathered in accordance with the purposes and objectives set out in this Privacy Policy.

Some of the reasons for which we collect your personal information include:

  • To provide products and services: We collect and process the data and information necessary to fulfill our mission and contractual obligations.

  • To ensure and improve these products and services: Data collected during your interactions with our services may be used to analyze and improve their operation.

  • To develop new products and services, including AI: Collected data may be used for research and development to offer new products and services, including through advertising and marketing messages. Aggregated data may also be processed by artificial intelligence algorithms.

  • To offer personalized products and services: The collection and analysis of data generated by your interactions with our services allow us to develop relevant products and services that better meet your expectations, including providing accommodations where required.

  • To evaluate product and service performance: Data is collected to assess the advantages and disadvantages of our products and services and to address issues where necessary, including through surveys.

  • To protect users’ privacy: Data collected allows us to verify identity and protect the privacy of individuals who communicate with us.

  • To meet legal obligations: Data is collected to comply with laws, regulations, or international treaties.

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5. Personal Information Collected

SOUDURE STEVE LESSARD – MÉTAL PRESTIGE may collect personal information in various forms, but only by lawful means and only for the purposes disclosed to you, as described in this Policy, or as permitted or required by law.

The personal information collected and its sensitivity may vary depending on the context of interactions between you and SOUDURE STEVE LESSARD – MÉTAL PRESTIGE. We therefore prioritize informing you of the nature of the personal information we use.

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We protect all personal information collected. The personal information that may be collected and used includes, in particular:

  • Name and contact details: First and last name, email address, postal address, telephone number, and similar data used to communicate with you.

  • Proof of identity: Passwords, password hints, and similar security information used to identify you and access your account.

  • Demographic data: Information such as age, gender, country, and preferred language.

  • Payment data: Information necessary to process payments, such as payment instrument numbers (e.g., credit card number) and associated security codes.

  • Subscription data: Information regarding your subscriptions, including newsletters.

  • Images and sounds: Audiovisual data used to ensure user safety, including at events we organize or host.

  • Interactions: Data relating to your use of websites, platforms, and tools we create, including data you provide or data generated by us (e.g., error reports).

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Additional examples of interaction data collected include:

  • Website usage data:

  • Payment and account history: Data regarding purchased items and account-related activities.

  • Troubleshooting and support data: Information you provide when contacting us for assistance.

  • Interests and preferences: Information regarding your interests and preferences, inferred or provided.

  • Content consumption data: Data regarding multimedia content accessed through our products.

  • Searches and orders: Search queries and commands used on our website.

  • Text, input, and handwritten data: Including related information.

  • Location data: Approximate or precise location data derived from IP addresses or account profiles.

  • Other data: Including data from tools such as Google Analytics.

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6. Purposes of Data Processing

We process data for the following purposes:

  • Providing products and services

  • Improving products and services

  • Personalization

  • Product and service development

  • Customer support

  • Security and problem resolution

  • Surveys and promotional communications

  • Relevant offers

  • Advertising

  • Business transactions

  • Reporting and business operations

  • Protection of rights and property

  • Legal compliance

  • Research, where permitted by law

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7. Processing Methods Used

SOUDURE STEVE LESSARD – MÉTAL PRESTIGE places the utmost importance on the security of your personal information and undertakes to process it in accordance with industry standards, solely for the purposes for which it was collected. However, absolute security cannot be guaranteed due to the inherent limitations of Internet transmission. Information transmitted to us is therefore provided at the user’s own risk.

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8. Access and Control of Personal Information

SOUDURE STEVE LESSARD – MÉTAL PRESTIGE ensures that personal information in its possession is as accurate, current, and complete as necessary for its intended purposes.

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You have the right to request access to your personal information for verification purposes and to request corrections if it is inaccurate. Requests may be made using the contact information provided at the end of this Policy.

We will provide timely access to your personal information where possible, subject to identity verification for security reasons.

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In certain circumstances, access may be denied, such as when it would disclose another individual’s personal information or when legal restrictions apply. In such cases, we will inform you of the reason.

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If your request concerns data appearing on third-party websites or platforms, please contact those third parties directly.

9. Sharing and Reasons for Sharing Personal Information with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of SOUDURE STEVE LESSARD – MÉTAL PRESTIGE, except with our authorized suppliers and partners who require access to such information for the purposes listed in this policy and within its limits, as well as in the following cases:

  • With your consent;

  • For storage on cloud servers: in which case personal information may transit through third-party jurisdictions. Please note that we only use services from reputable companies with established privacy policies.

  • For external processing needs: We share personal information with other trusted companies or individuals who process it on our behalf, according to our instructions, in compliance with this privacy policy, with a level of data security at least equivalent to ours, and in accordance with any other appropriate security and confidentiality measures.

  • In particular, we use third-party service providers to pool, clean, and analyze data in the cultural sector so they can enhance this data and develop tools for the benefit of the public or sector stakeholders. To do so, these providers process the information as follows:

    • The data is first prepared and then classified for use.

    • Based on the prepared data, the provider creates aggregated statistics containing general, non-personal information, sometimes combined with data from similar sources.

    • This pooled data is then used to establish aggregated statistics such as origin analyses (mainly via postal codes), as well as seasonality analyses or pricing analyses (e.g., shopping basket types).

    • This data is then enriched using two different methods. The first involves enrichment through the use of publicly available third-party data, such as socio-demographic data published by census authorities based on postal codes. The second method is known as inference-based enrichment, which consists, for example, of deducing that an individual is under 25 years old when a ticket is purchased at a “under 25” rate.

  • For legal reasons: We may disclose personal information outside our organization if access to such information is required to comply with applicable laws and regulations.

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SOUDURE STEVE LESSARD – MÉTAL PRESTIGE undertakes not to sell or rent your personal information to any third party.

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10. Cookies and Similar Technologies

SOUDURE STEVE LESSARD – MÉTAL PRESTIGE may use cookies, web beacons, tracking pixels, log files, or other technologies to collect certain personal information relating to visitors to our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted by a server to a browser during a website visit that uniquely identify the current session. This data may include information such as your Internet Protocol (IP) address, browser type, browser version, pages of our website that you visit, the date and time of your visit, the duration of your visit, and other statistics.

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Cookies are used in particular to retrieve search history and shopping carts (e.g., ticket purchases) associated with a session, in order to facilitate the user’s online browsing experience. It is important to note that enabling cookies may, depending on your chosen settings, allow other servers to install cookies on your system. You can configure your browser settings to notify you of the presence of cookies, giving you the option to accept them or not.

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Please note that our website may contain links or references to third-party websites. This policy ceases to apply once you leave our website, and SOUDURE STEVE LESSARD – MÉTAL PRESTIGE is not responsible for the collection or processing of personal information by these third parties or through these external sources.

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11. Retention of Personal Information

SOUDURE STEVE LESSARD – MÉTAL PRESTIGE retains collected data for varying periods of time, depending on its nature and usefulness in providing our products and services. During the retention period, ESPOIR PARTAGE FONDATION implements physical and technical measures to ensure the security of data containing personal information.

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The primary locations where personal information is stored are the cities in which SOUDURE STEVE LESSARD – MÉTAL PRESTIGE has offices or facilities, and the cities in which GOOGLE DRIVE has servers containing data collected by SOUDURE STEVE LESSARD – MÉTAL PRESTIGE.

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Personal information may be stored outside the country in which you reside if a third-party service provider or other entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed, or stored, and government authorities and law enforcement agencies in those countries or territories may have access to it.

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Once the retention period has expired, personal information is destroyed. Only statistics or reports containing de-identified and anonymized data may be retained for extended periods of time.

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Other Information

Changes to This Policy

We make changes to this Privacy Policy from time to time. Any reduction in your rights under this Privacy Policy will not be applied without your explicit consent. We always indicate the date of the most recent updates and provide access to archived versions for review. If the changes are significant, we will post a prominent notice on our website (including, for certain services, notification by email).

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Person Responsible for Compliance

For any questions, comments, or complaints regarding this Privacy Policy, you may contact the person responsible for ensuring compliance with this policy:

 

STEVE LESSARD
SOUDURE STEVE LESSARD – MÉTAL PRESTIGE

Email: info@soudurestevelessard.com
Phone: (418) 222-3143

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